Hotel is an establishment of accommodations which is to provide travellers or
tourists a place of temporary residence. The place usually consists of reasonably comfortable bed room with bath
room. Commonly provided features are telephone, WiFi or broadband access, mini-bar and etc.
Additional facilities such as cafe, restaurant, shopping arcade, swimming pool,
spas, sauna bath, fitness centers, and childcare centre. Conference room or social function services are amongst
the commonly available amenities provided at business oriented hotels.
Hotel Types and Rating:
The more common hotel classification systems include Star rating, letter grading,
from A to F, Diamond or simply a Satisfactory or Unsatisfactory footnote to accommodation such as hostels and
motels. Classification System using the terms such as Deluxe/ Luxury, First Class/ Superior, Tourist Class/
Standard, and Budget Class/ Economy are more widely accepted as hotel types, rather than hotel
Here is an example of 5-star system defined by some of the hotel industry
1 x Star
| = Tourist
Bath room, daily room cleaning, table & chair, publicly
available phone for guests.
| 2 x Star
|| = Standard
|| (In addition to the single star)
Breakfast, bath towels, sanitary kit.
| 3 x Star
|| = Comfort
|| (In addition to the 2 stars)
Reception accessible by phone 24 hours, bilingual staff, in-room
telephone & internet access, luggage & suitcase cabinets, laundry and ironing
| 4 x Star
= First Class
| (In addition to the 3 stars)
Lobby with seats and beverage service, Bath robe and slippers on demand -
Cosmetic products (e.g. shower cap)
| 5 x Star
| (In addition to the 4 stars)
Reception opened 24 hours, multilingual staff, Doorman-service or valet
parking, Concierge, page boy, Spacious reception hall, Personalized greeting for each guest with fresh
flowers or a present in the room, Safe in the room.
There are even hotels claim to be 6-star or 7-star standards, but which is mainly advertising
Walk-in versus Reservation
- Walk-in is refering to Contract establish only as at when
Reservation is an arrangement that perform in advance (few days to few months) to
secure the desired hotel rooms or suites prior to arriving.
Majority of travellers make reservation for the desired hotel rooms or suites in
advance so that
1. The desired rooms or suites are secured.
2. Enjoy discounted rate of charges usually at 40% discount against the published
Methods of Reservation:
1. Through Tours / Travel Agents
2. Direct to the hotel
3. Online travel agents
Online Hotel Reservations
Due to evolution of information technology, online hotel booking are
gaining popularity nowadays.
Benefits you should not ignore by using online hotel booking such
- Better Rates - Irresistable discount rates ranging from 40% up to 75% against
the published rates, depending on sessions and type of room.
- Better Choices - Hundreds of thousands of hotel pictures, room pictures and
information on rates, of various countries worldwide available. Even reviews of the travelers are allowed to be
published with many of the online travel agents.
- Ease of use - Travelers can book rooms from home or anywhere as long internet
access is available, financial information and privacy are securely protected.
- Online booking site such as: is one of the well established online hotel booking sites with
Low rates, choices of 100,000+ hotels worldwide and millions of hotel reviews